Privacy Policy for Gems Splendor Craft

Effective Date: November 26, 2024

Welcome to Gems Splendor Craft! Protecting your privacy is of utmost importance to us. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our website, you consent to the practices outlined in this policy.

Contact Information:

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party payment processors)

Non-Personal Information

We may automatically collect non-personal information, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather data about site traffic and interactions. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website’s functionality and user experience

  • Send transactional emails, such as order confirmations and updates

  • Deliver marketing communications (with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties that help us operate our business, such as payment processors, shipping companies, and marketing platforms.

  • Legal Compliance: Authorities or regulators when required to comply with legal obligations.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the involved parties.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:

  • SSL encryption for data transmitted on our website

  • Secure storage of sensitive information

  • Regular monitoring of systems for vulnerabilities

While we strive to ensure the safety of your data, no system can guarantee complete security. Please take precautions to protect your personal information when using the internet.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Update or correct inaccurate data.

  • Deletion: Request the deletion of your data, subject to legal requirements.

  • Opt-Out: Withdraw consent for marketing communications.

  • Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us at info@gemsplendorcraft.com.

6. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it promptly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

8. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the revised effective date. Please review it regularly.

9. Contact Us

If you have questions or concerns about this privacy policy or how your information is handled, feel free to contact us:

Thank you for trusting Gems Splendor Craft. Your privacy is our priority.